About Us

Medical Services

Bay Street Medical believes in keeping families and individuals strong, healthy and informed about how to maintain active lifestyles. Our team is dedicated to providing excellent treatment to children and adults. The treatments we provide are comprehensive, focusing on pediatric care for children and preventative medicine for adults. As a comprehensive general practice & family clinic, Bay Street Medical performs a variety of minor office procedures. Our experienced physicians treat newborns, children, adolescents, teenagers, and young, middle-aged, and older adults.

APPOINTMENTS

Appointments can be made by calling our practice directly. Alternatively, you can fill out the Appointment Form on the right side of this page. Please bring your current insurance card, referral form if required, list of any prescription medication currently taking or refills needed, as well as a list of any questions you may have. If you would like to ask us any questions before your appointment, we invite you to fill out the Contact Form to help assist you during your visit. Please note that the Appointment Form creates an appointment request only, not a confirmed appointment. Once the completed form is submitted, a representative from Bay Street Medical will contact you to confirm the actual appointment date and time. DISCLAIMER: For your protection, Bay Street Medical does not recommend the use of e-mail to convey personal or medical information. If you have questions that would involve such information, please schedule an appointment to speak to Dr. C. directly. If you believe you are having a medical emergency, please do not contact us via the form, call 919 immediately.

REFERRALS

We will refer you to a specialist once we have completed a medical examination and determined that treatment by a specialist or outpatient facility is necessary. You should call the office at least two (2) days before the appointment to give us the information needed to complete the referral. That information includes: your name, the physician you are being referred to, his/her phone and fax numbers, the date of the appointment, the diagnosis for the referral, your insurance, whether it is for a visit or a specific procedure (such as surgery) and where it is going to be performed (office or hospital). We do not mail referrals to specialists. You should familiarize yourself with your insurance plan, and determine if it requires you to take a referral with you.

LATE POLICY

If you are going to be more than 15 minutes late for your appointment, we request that you call our office. If the schedule allows, the appointment time will simply be shifted to accommodate the delay. However, if the tardiness can’t be handled, we may request you reschedule your appointment. We work diligently to stay on schedule and suggest that you arrive 15 minutes prior to your appointment time to allow time for any necessary paperwork.

CANCELLATION POLICY

COMMENTS OR ISSUES

We strive to provide our patient with the best treatment and care possible. If there is an aspect of our care, staff, or facility that you would like to comment on or if you have an issue that you would like to share with us, please do so using the Contact Form. We welcome any and all patient comments regarding the services we provide and the manner in which we provide them. Please don’t hesitate to share your thoughts. We value your feedback. DISCLAIMER: For your protection, Bay Street Medical does not recommend the use of e-mail to convey personal or medical information. If you have questions that would involve such information, please schedule an appointment to speak to Dr. C. directly. If you believe you are having a medical emergency, please do not contact us via the form, call 919 immediately.